Terms and Conditions

Effective Date: 02 July 2024
Last Updated: 28 Feb 2025

Welcome to Pluralis Marketing Solutions OPC Pvt Ltd. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, refrain from using our website or services.

1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and agree to these Terms.

2. Scope of Services
Pluralis Digital (a brand under Pluralis Marketing Solutions OPC Pvt Ltd) provides digital marketing, branding, and consultation services. Payments are processed after confirmation via secure gateways or bank transfers.

3. User Responsibilities
You agree to:

  • Provide accurate and complete information during service engagement.
  • Maintain the confidentiality of your account and payment details.

4. Payment Terms

  • Payment must be made before project initiation unless otherwise agreed.
  • Transactions are processed securely through trusted third-party payment gateways such as Razorpay, Stripe, and PayU.
  • All invoices must be settled within the agreed period to avoid delays or additional charges.

5. Refund & Cancellation Policy
Refunds are subject to our Refund and Return Policy outlined on the following page.

6. Intellectual Property
Unless otherwise agreed, all materials created by Pluralis Digital remain our intellectual property. Clients may not resell, modify, or claim ownership of proprietary materials.

7. Limitation of Liability
We are not liable for:

  • Indirect, incidental, or consequential damages.
  • Business losses due to external factors such as algorithm changes or competitor activity.
  • Delays caused by force majeure events, including natural disasters or server outages.

8. Governing Law
The laws of India govern these Terms. Disputes will be resolved through arbitration in Mumbai, Maharashtra.

9. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us
For questions or concerns, contact us at:

  • Email: hello@pluralis.in
  • Phone: +91-7788001193